LEGAL AGREEMENT & SERVICE POLICIES

Terms & Conditions

Comprehensive terms governing digital platform usage, compliance solutions, corporate registrations, intellectual property filings, software access, and client engagements.

Last Updated: November 2026•Applicable to all Taxvani Clients & Portal Users

Important Client Preamble

Taxvani is a Corporate Services & Compliance Platform. As a client availing Taxvani services, you agree to the following mandatory conditions:

GSTIN Requirement: It is the client's responsibility to ensure GSTIN is provided at the time of payment.
Government Fees: Any additional government fees associated with incorporation, license, or trademark services, where applicable, will be notified upfront in the invoice, collected, and subsequently remitted to the respective governmental authority.

Terms & Conditions Governing Usage of taxvani.in

General portal terms, user obligations, and intellectual rights

Welcome to taxvani.in. This website is owned and operated by the Taxvani Team. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions (hereafter referred to as the 'User Agreement'), along with the terms and conditions stated in our Privacy Policy.

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Responsible Use and Conduct

In order to access our Resources, you may be required to provide certain information about yourself (such as identification, email, phone number, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.

You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your accounts.

Completion of Service Obligation:

Taxvani service obligation is considered complete once access to our platform is granted. All subsequent responsibilities and the final outcome of the service are solely the client's responsibility.

By using our platform, you explicitly agree to the following operational boundaries:

Accessing (or attempting to access) any of our Resources by any means other than through the means we provide is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical, or unconventional means.
Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.
Attempting to copy, duplicate, reproduce, sell, trade, or resell our resources is strictly prohibited.
You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.

Open Communication Tools & User Generated Content

We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools. It is your personal responsibility to use these tools in a responsible and ethical manner. You agree that you will not upload, post, share, or otherwise distribute any content that:

Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
Contains any type of unauthorized or unsolicited advertising;
Impersonates any person or entity, including any Taxvani employees or representatives.

We have the right at our sole discretion to remove any content that we feel does not comply with this User Agreement, along with any content that is offensive, harmful, objectionable, inaccurate, or violates 3rd party copyrights or trademarks.

Any content posted by you using open communication tools on our website becomes the property of Taxvani Portal, granting us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit.

Indemnification

You agree to indemnify and hold harmless Taxvani, a digital property of Taxvani, their officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account.

Limitation of Warranties & Limitation of Liability

All Resources we provide are provided "as is" and "as available". Any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. Taxvani will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

Governing Law & Legal Venue

This website is controlled by Taxvani from our offices located in the state of Tamil Nadu, India. By accessing our website, you agree that the statutes and laws of Tamil Nadu, India, without regard to conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site. Any action to enforce this User Agreement shall be brought in the federal or state courts located in Tamil Nadu, India.

Terms & Conditions Applicable to the Use of Ledgers Software

Privacy commitment, Customer Information handling, and Ledgers platform terms

This Privacy Commitment is applicable to personal information and sensitive personal data or information, including information that is of a confidential nature ("Customer Information") belonging to the customers, potential customers, and other users of the Services ("Customer(s)" or "you") of Ledgers Platform (LEDGERS IT Services Private Limited), its affiliates and group companies (collectively, "LEDGERS", "we", "our", or "us").

Scope of Customer Information

Customer Information processed in connection with the Ledgers software suite includes:

Data about you: Name, user IDs, signature, email addresses, phone numbers, addresses, KYC/identity documents (Aadhaar and PAN), biometric data, communications with us, device and location data, and information on how you use our Services.
Financial data: Bank accounts, financial information, payment records, transaction data, sales, tax details, and expense records.
Marketing and communications data: Preferences regarding marketing messages and communication preferences.

You must ensure that all Customer Information that you provide us is accurate, up-to-date, and true. You will be responsible for any errors or discrepancies, except where verified through regulatory KYC documentary processes.

Purposes of Processing

LEDGERS uses Customer Information without limitation for: verifying identity, creating and operating accounts, providing Services, processing payments, complying with legal obligations, performing internal troubleshooting/testing, risk control/fraud detection, customer service, feature enhancement, relationship notices, trend monitoring, advertising/marketing, business improvement, and AI-based skill training.

Ledgers Refund & Cancellation Policy

30-Day Satisfaction Guarantee & Refund Rules

• 30-Day Guarantee: If our services do not meet your expectations, you have 30 days from payment date to request a refund. After 30 days, refunds are processed as service credits.
• Cancellation Fee: A cancellation fee of 20% will be deducted before any refund is processed. The refund amount will not exceed 80% of the total fee paid by the client. Any additional costs incurred by LEDGERS IT SERVICES PVT LTD in completing the service will be deducted at company discretion.
• Change of Service: Clients can request a change of service after 30 days of purchase without incurring the cancellation fee.
• Request Procedure: Log into your LEDGERS account, select "LIVE CHAT" to begin the process, and send an email to hello@ledgers.cloud with transaction details. Processed within 3-5 weeks.

Opt-In & Opt-Out Policy

By providing your contact information (email address, phone number, social media handles), you expressly consent to receive marketing communications via email, SMS, RCS, WhatsApp, or other electronic channels. Consent may be withdrawn at any time through standard unsubscribe mechanisms.

Terms Applicable to Incorporation, Startup & Registration Services

Company formation, LLP registration, name reservations, and statutory prerequisites

Bank Account Assistance

For bank account or payment services, client name, phone number, and email will be shared with the bank of choice with consent. Banks reserve sole right to approve or decline opening requests.

Partnership Registrations

If you register a Partnership Firm with the Registrar of Firms of respective states, additional state charges will be payable and conveyed upfront.

RUN Name Reservation

Up to four (4) name options can be provided in one RUN name approval request submitted to the Ministry of Corporate Affairs (MCA).

Capital Structure

Authorised capital is the total share value a company can issue. Paid-up capital is the amount shareholders invest (which can be even Rs. 2). Additional authorised capital can be purchased upon request.

Statutory Auditor Appointment Requirement:

Statutory Auditor fees are payable on actuals directly to the Independent Auditor appointed by the Board of Directors. All companies must appoint an Independent Statutory Auditor of their choice within 30 days of incorporation.

Digital Signature Certificates (DSC):

Taxvani provides 2 DSC Hyper Tokens & support for KYC and DSC shipping with each incorporation. In accordance with CCA Guidelines dated 15th July 2024, the DSC applicant must make direct payment to the Certifying Authority for certificate issuance and video/biometric KYC.

Terms Applicable to Intellectual Property Services

Trademark, patent, and copyright applications and representation

The following conditions govern trademark, patent, and copyright filings managed through Taxvani:

Single Class Scope: Prices, unless mentioned otherwise, are for one trademark class. Any additional class is chargeable extra.
No Availability Guarantee: Taxvani or its employees shall make no recommendations regarding names for trademark filing and cannot confirm availability or guarantee final registration.
Accuracy of Information: The client is solely responsible for confirming the accuracy of all information provided in trademark forms. Taxvani disclaims all liability with regard to information that is incomplete or false.
Objections, Refusals & Oppositions: Taxvani shall not be held responsible for objections, refusals, oppositions, or hearings that arise during the trademark process. The client acknowledges such matters are beyond the control of Taxvani.
Discretion of Trademarks Office: Acceptance and registration are subject to the sole approval of the Trademarks Office. While reasonable efforts are made to assist, registration outcome is not guaranteed.
Status Tracking: The client is responsible for tracking the status of their trademark application on the IP INDIA portal. Assistance or guidance may be provided upon request.
Confidentiality: Client data confidentiality is maintained unless compelled by a court, administrative agency, or other governmental body.

Terms Applicable to Tax and Compliance Services

Periodic filings, turnover thresholds, retainers, and winding-up procedures

Taxvani provides accounting, taxation, and statutory secretarial services based on the packages availed by the client. Invoices are issued periodically.

Client Obligations & Scope Thresholds

The final pricing of services is contingent upon the Goods and Services Tax (GST) scheme opted for by the client with relevant tax authorities.
CA verification of Income Tax Returns will incur separate charges.
The Client is responsible for verifying the accuracy, reliability, and completeness of all information in returns/filings as well as the accounting records and particulars furnished, prior to approval and signature.
The client will be responsible for paying all government fees, penalties, statutory audit fees, and taxes related to the engagement on actuals. Taxvani accountants are solely responsible for preparation of accounting records and statutory returns.
The client should be aware of due dates and required compliances under various laws. The client is solely responsible for adhering to all applicable compliances and will be liable for any penalties or losses incurred due to non-compliance.

Standard Package Pricing & Turnover Thresholds

Standard LimitsPricing for GST Return, TDS, ITR, and PF Return filing applies to businesses with turnover up to INR 25 lakhs and workforce of 25 employees. Additional charges apply above these limits.

Turnover TiersPackage prices for Company / LLP compliance apply up to INR 25 lakhs, with additional charges applicable for every subsequent INR 25 lakhs of turnover.

Tax & HR Assist PackagePricing covers up to 5 employees. Additional charges are levied for each employee beyond five.

Invoice VolumePackages cover up to 100 invoices/month. Bulk import charges apply per 500 invoices. TDS filed quarterly; ESI/PT/PF filed monthly.

Service Credits:

Service credits are credits provided to prime or loyal customers. They cannot be encashed, can only be utilised for Taxvani services, and are strictly non-transferable. Startups making a payment of INR 19,899 for managing company compliance are eligible for INR 5,000 service credit.

Additional Terms for Winding Up (Company & LLP Strike-Off)

Eligibility Criteria: A company that has not commenced its business within one year of incorporation, or has not conducted business for two consecutive financial years without applying for dormant status under Section 455, and has no recorded transactions, revenue, assets, or liabilities, is eligible for strike-off.

Notices & Approvals: A company issued STK-1 or STK-5 notices must fulfill all compliance requirements before filing STK-2. Commencement of Business is a prerequisite. All Directors must unanimously intend to strike off the company. Active DIN eKYC and DSC are mandatory until status reflects "UNDER PROCESS OF STRIKE OFF".

Bank Account & Registrations Closure: Current accounts should only be closed once all receivables, chargebacks, and refunds have settled. The authorized director must execute closure of Current Accounts, Professional Tax, IEC, Trademark, and ESI/PF through offline procedures.

Ineligibility Exclusions: Companies with relocated registered offices, name changes within the period, ongoing compromises/Tribunal proceedings, or actions under the Insolvency and Bankruptcy Code (IBC) 2016 cannot apply. Section-8 companies, Nidhi companies, subsidiaries, or public limited companies cannot use Form STK-2.

Statutory Fees on Actuals: Government fee of Rs. 10,000 for Company strike-off (and Rs. 1,000 for LLPs), stamp paper, notary fees, taxes, and penalties are borne by the client. Additional charges apply if bank statement entries exceed 100 transactions. LLPs must file Form-3 within 30 days of incorporation before Form-24 can be filed.

Terms Applicable to Refunds and Cancellations

Satisfaction guarantee, dispute ticket workflow, deduction rules, and force majeure

At Taxvani, we take pride in the services delivered by us and guarantee your satisfaction. If you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund, or offer credit for future orders.

Satisfaction Resolution via iCFO Portal

If you are not satisfied, log into the iCFO Portal and create a ticket for your engagement to initiate review. All help tickets are reviewed by Senior Management and personally responded to within 24–48 hours.

Refund & Cancellation Conditions

• Service Obligation: Taxvani's service obligation is considered complete once access to our platform is granted. All subsequent responsibilities and final outcomes are solely the client's responsibility. Taxvani does not pay penalties or taxes on behalf of clients.
• Cancellation Charge: All refunds are subject to a mandatory 20% cancellation charge to cover costs, dedicated professional time, and allocated software resources.
• 60-Day Refund Window: Refund requests must be initiated through the iCFO Platform chat room with your engagement manager within 60 days of purchase. Requests past 60 days are ineligible for refunds (only service credits or change of service apply).
• Processing Timeline: Processing takes 4 to 5 weeks after receiving required documents, justification, and verified bank details.
• Change of Service: Requests to change an ordered service to another service must be made within 7 days of purchase.

Standard Pricing & Exclusions

Taxvani maintains a standard pricing policy wherein no additional service fees are requested. However, standard pricing does not apply to increases in government fees or costs incurred for legal re-documentation/re-filing due to government rejections or resubmissions.

Factors Outside Our Control & Force Majeure

We cannot guarantee outcome or completion dates when delayed by external factors, including government portal backlogs (e.g. MCA portal, Income Tax portal, FSSAI portal, IP India), trademark examiner rejections, or independent associates on the Nearest.Expert platform. Government delays do not constitute grounds for refunds.

Neither party shall be liable for delay or default caused by natural disasters, acts of God, epidemic, strikes, war, public authority actions, or other Force Majeure events beyond reasonable control.

Contact Information

Direct communications for terms queries, notifications, and legal notices

If you have any questions, comments, or legal notices concerning these Terms of Service, please contact our compliance desk:

Taxvani

Sevoke Road, Siliguri, India

+91 8327602196

agarwalcaaayush@gmail.com